B2C

Step 1 – Insights, Step 3 – Profits

Relating to your customers is no easy task.  But in today’s new eCommerce landscape it is critically important. Empowered consumers are more demanding than ever before and there is a direct correlation between your company’s public perception and its growth. So, what is the difference between traditional buyers and this new generation of buyers? How should new consumer demands influence your customer-facing initiatives in 2019?

In this light, fresh and fast-moving episode Gregg and Jonathan share their insights based on some top takeaways from this year’s National Retail Federation (NRF) 2019 show. In to this episode, “Step 1 Insights, Step 3 Profits”, you’ll discover what you can do to drive differentiation, find new sales techniques, and drive a sense of purpose for those buying products from you. By bringing some excitement into your business, and delighting a new generation of shoppers you’ll inspire them to purchase from your and become your evangelists. But – as much as you want – there’s no overlooking “Step 2.” 

What’s “Step 2”? Listen in now to find out!

The Nostradamus Edition

As we wrap up another record year for eCommerce in 2018, the eCom Guys, Gregg Shupe and Jonathan Laverentz are donning their best prognostication hats and sharing their predictions for eCom in 2019.  And on top of their regular data-backed forecasts they’ve got some big hairy audacious predictions to share.

Listen in as they discuss predictions that include the death of acronyms, the blur of ecommerce, the rise of AI video shopping injection, mobile drift, mainstream online to offline hybridization, and many more. On top of these, Jonathan and Gregg wrap the episode up with personal Big Hairy Audacious Predictions for 2019 that are sure to entertain you as much as pique your curiosity.

So enjoy the last episode of 2019 as the eCom Guys go all Nostradamus and share their visions of the eCommerce future.