personalization

Step 1 – Insights, Step 3 – Profits

Relating to your customers is no easy task.  But in today’s new eCommerce landscape it is critically important. Empowered consumers are more demanding than ever before and there is a direct correlation between your company’s public perception and its growth. So, what is the difference between traditional buyers and this new generation of buyers? How should new consumer demands influence your customer-facing initiatives in 2019?

In this light, fresh and fast-moving episode Gregg and Jonathan share their insights based on some top takeaways from this year’s National Retail Federation (NRF) 2019 show. In to this episode, “Step 1 Insights, Step 3 Profits”, you’ll discover what you can do to drive differentiation, find new sales techniques, and drive a sense of purpose for those buying products from you. By bringing some excitement into your business, and delighting a new generation of shoppers you’ll inspire them to purchase from your and become your evangelists. But – as much as you want – there’s no overlooking “Step 2.” 

What’s “Step 2”? Listen in now to find out!

It’s Not Business, It’s Just Personal

The empowered consumer is driving every change occurring in e-commerce today. They are increasingly demanding of sellers across their entire marketing, selling, and fulfillment buying process.  As a seller, what are you doing to keep them engaged, inspired, and advocating your brand and products above your competitors? How are you creating a personalized experience for them?

Listen in as Gregg and Jonathan discuss real-world examples of how sellers are pursuing authentic, practical experiences to engage with empowered consumers. They share the importance of an Online to Offline strategy, utilizing data to create personal experiences, and deploying a frictionless ecommerce experience.